DeliveringInnovation 2017 Annual Report

A Message From Our President

Every year we strive to deliver value to our customers through innovative technologies that help to address some of freight rail’s most pressing operational challenges.

Allen West
President & CEO of Railinc

Railinc creates technology solutions that are helping to make transportation infrastructure safer and are helping railroads and companies deliver resources and consumer products more efficiently and at a lower cost. Railinc is the largest single source of real-time, accurate interline rail data for the North American railroad system.

We have280staff
Established in1998in Cary, NC

Railinc is a wholly-owned subsidiary of the Association of American Railroads.

2017 Railinc Highlights

Railinc achieved success through a number of asset health related projects, rolled out leading edge updates to the AskRail® app, increased terminal velocity in Chicago through Clear Path, and continued to plan for the future with a data platform migration.

New Asset Health Capabilities
+
Data Platform Migration Accomplishments Continue
+
AskRail® Becomes the Single Industry Solution
+
Chicago Clear Path System Expands, Increases Velocity Through the Terminal
+

2017 Projects Review

In 2017, Railinc employees leveraged our data, technologies and rail knowledge to help address critical industry needs. From asset health innovations to infrastructure advancements and product upgrades, we strived to deliver the highest level of value to our customers. Here's a closer look at some of our 2017 work and achievements:

Average Project Success Rating in 2017 4.8 Out of 5
Equipment Failure Analysis – Phase 3
Asset Health Strategy Committee
+
This project supported automation of bearing mechanical defect reports and improvement of the timeliness and quality of data required to support derailment prevention.
150:
Number of bearing data elements standardized in partnership with stakeholders
Automate End-of-Train Device Settlement
Equipment Assets Committee
+
This project supported automation of the business rules associated with the use and payment for end-of-train devices, reducing the manual effort required to settle charges for EOT device usage and enabling improvements in productivity and accuracy.
Asset Information Repository (AIR) Value Expansion
Asset Health Strategy Committee
+
This project augmented bad-actor equipment tracking to enhance the level of detail in the equipment scorecard, helping to increase the success rate for identifying equipment causing line-of-road failures.
Inspection Quality Value Expansion
Asset Health Strategy Committee
+
This project produced new data summaries from wheel profile detectors and wheel impact load detectors (WILD), as well as WILD alerts and other data summaries to address line-of-road failures, supporting integration and sharing of detector data.
Automate Multi-Level Pool Billing Data Exchange
Asset Health Strategy Committee
+
This project supported conversion of the multi-level pool billing process to one modeled on the electronic Car Repair Billing (CRB) system, standardizing data reporting and billing calculation to enable better understanding.
Full implementation planned in 2018
Locomotive Asset Health Priorities – Phase 1
Asset Health Strategy Committee
+
This project expanded equipment health information in the Asset Health platform to support basic locomotive data requirements. It focused on developing processes to capture and share enhanced locomotive inspection data and helping railroads identify and communicate about issues with locomotives and components.
13 air brake inspection types added to electronic blue card
Clear Path – Chicago Territory Expansion – Phase 1
Chicago Planning Group
+
The project designed and developed an improved, PTC-aligned schema to replace the existing message format for dispatch data and deployed a service to accept and process direct railroad dispatch data feeds.
Expanded visibility one crew district outside Chicago to support improved planning
Clear Path – Scorecard—Headlight Metrics
Asset Health Strategy Committee
+
This project developed metrics for daily use by terminal personnel on the count of all trains heading to and originating from the Chicago Terminal by hour, origin/destination and corridor, supporting optimized resource allocation and improved traffic management.
Every 4 hours:
frequency headlight metrics are refreshed in Clear Path
AskRail® – Single Industry Solution
Hazmat Committee
+
This project incorporated additional high-value functionality to support incident response and management by emergency responders and enhanced security around the application’s user management process.
Became single industry source for first responders
Industry Use of Emergency Response Guide Information
Hazmat Committee
+
This project updated the monthly emergency output file with information from the Pipeline and Hazardous Materials Safety Administration’s Emergency Response Guidebook (ERG), supporting railroads by providing emergency responders with easy access to ERG information.
Created ability for timely updates to ERG database, ensuring current information
Loading Authority (OT-5) Enhancements
Equipment Assets Committee
+
This project enhanced the Loading Authority (OT-5) application with data related to areas such as controlling entity and mechanical information to support improved operational efficiencies and cost reductions for carriers and shippers.
Expanded ability to collect data around storage arrangements
Car Hire Rule 22 Serving Area File
Equipment Assets Committee
+
This project created a centralized reference resource location for serving area information that is critical for the Car Hire Rule 22 reclaim process to prevent inaccurate reclaims and counter reclaims.
Improved the efficiency of industry Car Hire processes
Interline Operations Safety Documentation Repository and Exchange
Operating Practices Committee
+
Foreign carrier personnel must have with them a host railroad’s most up-to-date safety rules when operating on the host railroad. This project automated the exchange of these documents, ensuring the information is shared automatically in a timely, reliable and accurate way.
Allows for potential to reduce fines associated with lack of proper documentation
ISS 7030 EDI Upgrade
Interline Revenue Committee
+
This project upgraded revenue waybill EDI 426 to version 7030, delivering business process improvements to customers and ensuring that the revenue waybill exchange meets current EDI standards.
Asset Information Repository (AIR) Value Expansion 2018
Asset Health Strategy Committee
+
This project will contribute to reductions in mechanical service interruptions by expanding the bad actor identification value and refining the bad actor scorecard to include repair and automated single-car test data. Umler® data will be validated using information from detectors.
Inspection Quality Value Expansion 2018
Asset Health Strategy Committee
+
Work to support the move to condition-based inspections continues with this project. It builds on efforts to standardize characteristics, data quality, rules and data related to detector technology, which will support sharing of detector data in the Asset Health platform.
Equipment Failure Analysis (EFA) Value Expansion 2018
Asset Health Strategy Committee
+
This project will extend and enhance the methodology and data analysis for identifying causes for component failures and repeated component inspections, replacements or repairs, which will support reductions in mechanical service interruptions.
Automate Multi-Level Pool Billing Phase 2 - Clearinghouse
Asset Health Strategy and Specially Equipped Freight Car Committees
+
This project is part of an effort to convert the current paper-based billing process to one modeled on the electronic Car Repair Billing system. The second phase of the work will validate data exchange outputs and leverage the Railroad Clearinghouse for invoice settlement.
Automate End-of-Train Device Settlement
Equipment Assets Committee
+
This project will support automation of the business rules associated with the use and payment for end-of-train devices, reducing the manual effort required to settle charges for EOT device usage and enabling improvements in productivity and accuracy.
Locomotive Asset Health Priorities – Phase 2
Asset Health Strategy and Locomotive Committees
+
Expanding the equipment health information in the Asset Health platform to support basic locomotive data requirements will support increased velocity and utilization of the fleet and enhance visibility into information such as detector data, location information and inspections.
End of Train Device Utilization and Management Enhancements
Asset Health Strategy Committee
+
Increases in equipment velocity and utilization have outpaced processes and specifications that support the interoperability of end-of-train (EOT) devices. Enhanced EOT management capabilities will improve interoperability and functionality, as well as yard and shop efficiencies.
Alert Management Modernization
Asset Health Strategy Committee
+
Planned enhancements to the Early Warning system will provide easier access to equipment health data and support more informed operating decisions. Additionally, this project will include a needs assessment for the modernization of industry alerts.
Clear Path Territory Expansion – Phase 2
Chicago Planning Group
+
This project leverages new PTC-aligned data feeds in the Clear Path system to identify train position, train routing and dispatch authority at track level. It also extends visibility into train movement and stopped train identification to one crew change point outside Chicago.
Location Management – Phase 2
GIS Committee
+
The second phase of a three-phase roadmap continues work to develop industry processes and systems that will enable GIS data sharing capabilities among railroads, supporting collaborative efforts to improve safety and increase network efficiency.
Forward and Store 7050 EDI Upgrade
EDI Working Committee
+
Updates to the EDI 417 and EDI 421 message types will deliver business process improvements and ensure the Forward and Store system is compliant with current EDI standards and regulatory requirements.
Detector Quality Monitoring
Asset Health Strategy Committee
+
New data validation capabilities will enable the Inspection Quality (IQ) platform to continually monitor detector data and inform detector owners of potential issues such as sensor failures and false reads.
Component Tracking – Tank Car Valves
Tank Car Committee
+
Railinc will create the capability to register tank car valve components and associate them to individual pieces of equipment, supporting more effective recalls and enhanced asset management.

RailSight

RailSight solutions provide a near real-time data feed of more than 9 million events daily from 570+ rail carriers across North America.

RailSight Track & Trace Comprehensive tracking and tracing solution with the most accurate view of traffic on the North American rail network
RailSight Monitor Monitoring of shipments and equipment allowing business to act on issues before they impact operations
RailSight Demand Trace On-demand equipment queries for more informed decisions and better planning
RailSight Reports Customized reports, sourced from the Umler system, that include up-to-date data and analysis of rail equipment
Building on the Success of Asset Health Products
In addition to delivering AAR products and services, Railinc continues to build on the success of asset health products like the Equipment Health Management System, working with individual customers to develop commercial asset health solutions. In 2017 this included work leveraging Railinc data to enhance visibility into component performance. Railinc also has developed solutions to give railroads a preview of equipment headed their way to support predictive and proactive maintenance, as well as a system that helps manage the railcar repair process.

In addition to delivering AAR products and services, Railinc continues to build on the success of asset health products like the Equipment Health Management System, working with individual customers to develop commercial asset health solutions. In 2017 this included work leveraging Railinc data to enhance visibility into component performance. Railinc also has developed solutions to give railroads a preview of equipment headed their way to support predictive and proactive maintenance, as well as a system that helps manage the railcar repair process.

Vancouver Fraser Port Authority
Among Railinc’s commercial projects for 2017 was a partnership with the Vancouver Fraser Port Authority. This ongoing effort, the Port of Vancouver Supply Chain Visibility Pilot Project, is leveraging RailSight and Railinc data to enhance visibility into rail activity and support broader transportation planning and infrastructure development initiatives to improve the fluidity of traffic moving into and out of the port. The project involves Class I railroads, and multiple constituents, including shippers, multimodal companies and technology providers.

Among Railinc’s commercial projects for 2017 was a partnership with the Vancouver Fraser Port Authority. This ongoing effort, the Port of Vancouver Supply Chain Visibility Pilot Project, is leveraging RailSight and Railinc data to enhance visibility into rail activity and support broader transportation planning and infrastructure development initiatives to improve the fluidity of traffic moving into and out of the port. The project involves multiple constituents, including shippers, multimodal companies and technology providers.

APIs and Application Enhancements
Railinc’s commercial team also worked with customers in 2017 to build application programming interfaces (APIs) to support comprehensive visibility across modes. This enhances Railinc’s flexibility to serve customers and enables a full range of connectivity options, from legacy technologies like EDI messaging to APIs. Additionally, we made upgrades across our RailSight applications to improve the user experience, including the addition of a mapping feature in RailSight Monitor that enables users to get a geographically accurate view of equipment location and that supports quicker and better decision making.

Railinc’s commercial team also worked with customers in 2017 to build applications programming interfaces (APIs) to support comprehensive visibility across modes. This enhances Railinc’s flexibility to serve customers and enables a full range of connectivity options, from legacy technologies like EDI messaging to APIs. Additionally, we made upgrades across our RailSight applications to improve the user experience, including the addition of a mapping feature in RailSight Monitor that enables users to get a geographically accurate view of equipment location and that supports quicker and better decision making.

Railinc: By the Numbers

2,072,490 Rail Equipment registered in Umler®
11 Updates in Umler® during 2017
11 daily railcar movement events received from railroads
11 messages processed through RailInc
messaging service in 2017

Net Promoter Score

...

Customer Loyalty Rating

...

Work With a Purpose

Railinc's significant role in helping to keep the North American freight rail fleet moving means that Railinc employees come in every day to work with a purpose. Watch the video below to hear what that means to them and why they love working at Railinc.

Our Leadership

E. Allen West
President and Chief Executive Officer
Yates Parker
Vice President, Operations
Treadwell Davison
Vice President, Strategy and Central Services
Jerry Traynham
Chief Information Officer, Vice President
Steve Hinkson
Director, Corporate Communications
Cathelene Thomas
Chief of Staff
Joan Smemoe
Director, Applications Engineering
Chip Summey
Director, Asset Services
Patricia Sumrell
Director of Finance
Jerry Vaughn
Director, Interline Services
Kathleen Brandt
Senior Vice President & CIO
CSX Corp.
Fred Ehlers
Vice President, Information Technology & CIO
Norfolk Southern Corp.
Edward R. Hamberger
President & CEO
Association of American Railroads
Serge Leduc
Senior Vice President, Chief Information & Technology Officer
Canadian National Railway
Muru Murugappan
Vice President, Technology Services & CIO
BNSF Railway
Mike Naatz
Senior Vice President, Operations Support, & CIO
Kansas City Southern
Mike Redeker
Vice President & CIO
Canadian Pacific
Lynden Tennison
Senior Vice President & CIO
Union Pacific Corp.
E. Allen West
President & CEO
Railinc Corp.