Railinc is pleased to announce that Business Solutions Manager Ward Proctor has won the Railinc President's Award as the company's employee of the year for 2015. Ward was recognized at the February all-employee meeting.
"Ward's ability to connect with customers and understand their operations has been a real asset to Railinc and has helped to grow our Commercial business," said Railinc President and CEO Allen West. "He is a strong advocate for our customers and helps to ensure our products align with their business needs. The insights he gains from his relationships with our customers helps us develop and deliver innovative products that benefit the industry and that help Railinc grow."
Ward started at Railinc in 2009 as a customer support representative. He moved up quickly to Product Support, working with Railinc's EDI network and messaging applications, and he has served as a business analyst for RailSight. As business solutions manager, Ward focuses on securing contracts with new and existing customers. In 2015, he was responsible for new contracts that have been important to Railinc's continued growth. In addition to managing many large customer accounts, Ward continually works to identify new partnership opportunities and grow his knowledge of the freight rail industry. His work has helped to strengthen and grow the RailSight brand and enabled Railinc to better serve its customers.
"Throughout 2015, Ward has provided valuable customer and market feedback to Product Management and the Product Development teams," said Product Manager Paul Gaglione, who nominated Ward. "His contributions in this area have aided in the development of new product enhancements, roadmap planning and successful implementations."
Ward Proctor, the Railinc 2015 President's Award Winner, center, with the RailSight team
The other nominees for the 2015 Railinc President's Award were:
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Nate Wall
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Robert Redd
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Ron Tsolis
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Satish Alapati
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Brian Hill
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Chris Hight
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Chuck Hieronymi
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Danielle Crowley
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David Sakell
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Mark Aldenderfer
The Railinc President’s Award is part of the company’s Rewards and Recognition Program, which recognizes and supports the good work that happens at Railinc during the year on an individual, departmental and company-wide basis.
—Railinc Corporate Communications