A Letter of Authorization (LOA) grants permission to an organization to receive another company's confidential data. In accordance with Railinc's data access policy, these authorizations are necessary to ensure confidentiality and to meet specific regulatory requirements of the rail industry.

Railinc's LOA application process facilitates the following activities:

  • submission of LOAs for approval
  • management LOAs already submitted and implemented
  • updating, renewing, or revoking LOAs on file

Railinc Letter of Authorization Policy

Railinc's LOA policy prevents data disclosures that are unauthorized or that are inconsistent with applicable legal requirements. The policy requires companies that grant data access to:

  • submit a LOA with an effective term of one year, two years or three years
  • submit a new LOA before an existing LOA expires to ensure uninterrupted data flow
  • affirm the validity of LOAs each year or face a cessation of data

Getting Started

To access the LOA application, go to the Single Sign-On (SSO) portal on Railinc's home page. Follow the instructions to register or log in. Contact the Railinc Customer Success Center by email at csc@railinc.com or by phone at 877-724-5462.

Letter of Authorization Demos

Railinc has developed specific task-related demos to help you learn core functions of the Letter of Authorization application. Each demo takes approximately three to four minutes to view. To view a demo at full screen, click the full screen icon in the bottom right of the video. Click it again to return to the page. For additional assistance with these tasks, consult the LOA Quick Guides on Editing, Templates and Cloning.

LOA: Editing
LOA: Templates
LOA: Cloning